FAQ

Getting Started

We are right in the heart of the action at 1 Raffles Link (Grade-A building). The hub is surrounded by major shopping malls, including CityLink, Raffles City, Suntec City, Marina Square and Esplanade, so there is always plenty to do before or after your lessons.

Getting here is an absolute breeze. You can enjoy a fully sheltered walk to our place from 3 major MRT stations:

  • City Hall (EWL, NSL)
  • Esplanade (CCL)
  • Promenade (DTL, CCL)

There is ample parking at Marina Square.

Each of our 11 dedicated studios is fully equipped with TV, monitoring speaker, air purifier and cozy lighting to create a warm, highly conducive environment for your learning.

No experience? No problem! Absolute beginners are totally welcome, and most of our students start fresh at Level 1. However, if you already have some background (such as previous lessons or being self-taught), you’re welcome to attend a Trial lesson or send us a quick audition video to help us place you in the appropriate level.

Not at all! We believe learning music should be fun and stress-free. Instead of preparing you for academic grading, our goal is to teach and guide you how to confidently play and sing the pop songs you love. Your coaches will evaluate your progress to make sure you’re mastering the concepts at every level.

Nope! All necessary learning materials are complimentary and available in the Hark Learners’ portal. They are neatly organised around our core ExpressWay® concepts.

Absolutely! We offer Trial lessons on an individual (1-on-1) basis to give you a personalised experience.

The trial is a low-pressure, fun introduction. You’ll meet one of our friendly coaches, explore your musical goals, and experience our ExpressWay® methodology firsthand in our cozy studios.

If you already have musical experience, the trial also serves as a relaxed assessment, helping us recommend the perfect starting point for your journey.

There is a nominal fee of $50, which is fully rebatable if you decide to sign up for any of our courses!

Simply fill in a quick Take-a-Trial form with your preferred days and timings, and our team will be in touch to get you all set up!

Simply fill in a quick Enrolment form with your preferred days and timings, and our team will be in touch to get you all set up!

Alternatively, if you would like to experience our coaching first, you can book a Trial Lesson to get a taste of the Hark Music experience before committing to a full course.

We believe in flexibility, so there is no need to lock yourself into bulky, expensive packages upfront. Instead, our fees are conveniently billed in continuous 4-lesson cycles. As a bonus, you’ll enjoy a $15 discount on every cycle when you opt for automated GIRO payments!

Your specific rate will depend on your chosen class setting, the grade of your coach, and whether you prefer peak or off-peak timings.

Request for a copy of the Course Fee

Class Settings & Schedule

The best choice depends on your learning preferences, goals, and age group. Every class setting at Hark Music offers unique advantages. Use this guide to help you decide:

1. Private-Individual Setting
Choose this if:

  • You have specific musical goals or particular songs you want to master.
  • You learn best with 100% dedicated attention.
  • You wish to progress at a faster, personalised pace.
  • You prefer coaching that is focused entirely on your specific progress and goals.


2. Small-Group Setting (open enrolment)
Designed primarily for adults aged 18–49.
Choose this if:

  • Your goal is general growth and consistent progress in a structured syllabus.
  • You enjoy learning in a social, collaborative environment.
  • You are motivated by peer interaction and “learning by watching others”.
  • You can commit to a fixed weekly schedule.


3. Private-Group Setting (Pair, Trio or more)
Choose this if:

  • You wish to form a class exclusively with your own friends or family.
  • You want the social fun of a group with the privacy of a personal circle.

For Private Setting: Yes! You can indicate your preferred days and timings in the registration form. We will then match you with a suitable coach based on your musical background and goals.

For Small-Group Setting: You may select from our upcoming intake dates in the registration form. Once a group class begins, the lessons will remain fixed on that specific day and time each week to ensure consistent progress for the whole group.

The coach keeps a close eye on everyone’s progress to ensure the class moves at a comfortable, cohesive speed. If your pace turns out to be significantly different from your classmates, you may request to transfer to another group that’s a better match.
Of course, if you prefer to learn entirely at your own rhythm without worrying about anyone else’s pace, our Private Coaching is a fantastic option since the lessons are 100% tailored to you!

If you have unpredictable schedules, we highly recommend our Private Coaching. Unlike Group classes that follow a fixed slot, private lessons allow for much greater flexibility. 

  • Missing a Private Lesson: If you submit a notice via the Hark Learner’s portal at least 24 hours in advance, you can easily reschedule or cancel your lesson.
  • Missing a Small-Group Lesson: Since the rest of the group will keep moving forward, the main class couldn’t be paused or rescheduled. But don’t worry about falling behind! As long as you submit a quick absence notice through the portal, catch-up sessions can be arranged subject to availability of studio and coach.

Simply submit a notice via the Hark Learner’s Portal at least 1 week before your final lesson. We will safely hold onto your remaining fee balance for up to 12 months. Plus, when you are ready to resume, we’ll gladly waive your re-enrolment fees!

We are open every day of the week, including Saturdays and Sundays! We only close on Public Holidays. If your scheduled lesson falls on a Public Holiday, your session will be rescheduled. Rest assured, if a rescheduled timing cannot be found, that lesson will not be charged or deducted from your cycle.

Vocal

Acoustic Guitar

Pop Piano